Welcome to MYLEGEND11!

These Terms and Conditions (“Terms”) govern your use of the MYLEGEND11 FANTASY SPORTS PRIVATE LIMITED’s (hereinafter referred as “MYLEGEND11” or “we” or “us” “our”) website and/or Services, platform, including our website, mobile applications, and any other services provided by us.

By accessing or using our platform, you agree to comply with these Terms. If you do not agree to these Terms, you may not access or use the platform.

1. Eligibility

1.1 You must be at least 18 years of age and meet the legal requirements of your region to participate in MYLEGEND11's contests.

1.2 You agree to provide accurate and up-to-date information during account registration.

2. Account Registration

2.1 To access the platform, you must register by providing a valid email, phone number, and other necessary details.

2.2 You are responsible for maintaining the confidentiality of your account information and all activities occurring under your account.

3. Contests and Gameplay

3.1 MYLEGEND11 offers users the chance to join join skill-based sports contests contests by creating virtual teams based on actual player performances.

3.2 Contest results are determined by the real-world performance of the athletes chosen for your team.

3.3 Contest rules, including entry fees, scoring, and prize distribution, will be clearly outlined in the contest description.

4. Payments and Withdrawals

4.1 You may need to pay an entry fee to join certain contests.

4.2 Winnings can be withdrawn through the payment options provided, subject to verification and legal compliance.

4.3 MYLEGEND11 reserves the right to delay or withhold withdrawals in case of suspected fraudulent activity.

5. Refund Policy

All transactions on MyLegend11 are final. Refunds are only considered in case of errors, with a 3-day request window. In case of match cancellations, fees will be refunded within 7 to 8 days. Players cannot join game rooms once a match starts.

6. Fair Play and Conduct

6.1 You agree to participate in MYLEGEND11's contests fairly, without resorting to cheating, collusion, or manipulation.

6.2 Any detected unethical behavior may result in suspension or termination of your account.

7. Intellectual Property

7.1 MYLEGEND11 holds exclusive rights to all content, design, trademarks, and other intellectual property on the platform.

7.2 You are not permitted to use, copy, or distribute any part of the platform without explicit authorization.

8. Limitation of Liability

8.1 MYLEGEND11 will not be responsible for any indirect, incidental, or consequential damages arising from the use of the platform.

8.2 We do not guarantee uninterrupted, error-free services at all times.

9. Privacy Policy

9.1 Your personal information is collected and processed in accordance with our Privacy Policy.

10. Termination

10.1 MYLEGEND11 may terminate or suspend your account if we believe you have violated these Terms.

10.2 You can request account closure by reaching out to our customer support team.

11. Governing Law and Dispute Resolution

11.1 These Terms are governed by the laws of India.

11.2 Any disputes will be settled in the jurisdiction of the courts located in Gandhinagar, Gujarat.

12. Amendments

12.1 MYLEGEND11 reserves the right to modify these Terms at any time. Changes will be communicated via appropriate channels.

13. Complaints & Grievance Redressal Policy

At MyLegend11 Fantasy Sports Private Limited, we are committed to addressing user grievances promptly and transparently. If you have any complaints regarding:

Official customer support email: helpdesk@mylegend11.com

User Content Violations – Including Intellectual Property Rights infringement. Access Issues to the Platform – Any technical or account-related concerns. You can reach out to us at:
📧 Email: grievanceofficer@mylegend11.com
📍 Address: MyLegend11 Fantasy Sports Private Limited, No.321/m, third Floor, Infocity Super Mall No-01, Gandhinagar, Gujarat, India, 382010.

Upon receiving your complaint, our Grievance Officer will review the issue and may reach out for further clarification or verification.

The Grievance Officer details are as follows:
👤 Name: Sandeepkumar Patel
📩 Email: grievanceofficer@mylegend11.com

This mechanism complies with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and other applicable laws. We reserve the right to update the Grievance Officer’s details, which will take effect immediately upon publication on our platform.

For efficient resolution, complaints must be filed within 30 days of the issue. MyLegend11 is dedicated to ensuring a seamless and fair gaming experience for all users.

By using MYLEGEND11, you confirm that you have read, understood, and agree to abide by these Terms. For any questions or support, please contact us at helpdesk@mylegend11.com.